How Non-Profits Benefit From Using Managed Services And Support For Salesforce.

Apphienz
3 min readMar 5, 2021

Many commercial companies have benefited by incorporating managed services and support into their infrastructure. By getting their CRM configured and dashboards in order, it’s never been easier to run a business. But that convenience doesn’t have to be limited to profit organizations.

There are plenty of nonprofit corporations that are dedicated to various social missions. Some groups advocate for human rights, while others look to assist particular groups such as women and LGBTQIA+. There are also institution-based nonprofits such as pro bono projects run by hospitals and charity drives run by churches.

Managed services and support can help nonprofits streamline their operations. If you’re looking for a way to optimize the management of your nonprofit, consider Salesforce. Here are the advantages that awaits you:

Bringing Automation

Technology has become a vital tool in managing your businesses’ processes. Each department of a nonprofit organization, from fund-raising, operations, human resources, and marketing, will be able to access a shared information hub that stays updated in real-time. You don’t have to worry about disorganized records as it will be easier for volunteers to keep a track of what they need.

The dashboard design can depend on the type of nonprofit organization and the tasks you are performing. Some tend to focus on donor data management, while others prioritize the arrangement of research papers and case studies.

With managed service and support, your CRM will be configured and dashboards optimized for optimum performance. You won’t have to worry about a thing!

Value and Flexibility

An alternative to a managed services and support team is getting a Salesforce administrator. However, having a single person handle your Salesforce may not be ideal in terms of budget and results. A lone administrator can usually cost a lot more than a whole group of specialists, and they can only accept so much work. This can cause a problem if you have over 80 Salesforce users.

Managed services and support allow many experts’ input when overseeing your Salesforce and when you need consultation. Each specialist is trained to focus and handle the specific task assigned to them.

Accommodate Growing Organizations

Non-profit organizations can be vulnerable to an ever-changing business landscape. An influx of clients or a period of bulk operations would mean more data to process. Whether it’s scaling up or scaling down, your Salesforce should be able to correspond with the conditions of your company and industry.

Managed services and support will curate and adjust whatever you need for IT management and security checks. All you will have to worry about is getting your departments’ full attention to their duties.

Efficiency and Productivity

Having Salesforce Managed Services and Support as an internal resource minimizes time-consuming tasks such as automation and software implementation. All non-profit organization volunteers can ask for assistance from the Salesforce management team and fulfill their responsibilities, quickly accessing the business processes.

Along with that, third-party systems that help you build connections are integrated into your Salesforce in a navigation-friendly interface. Everything is created and designed to increase user productivity.

Conclusion

In summary, Salesforce managed services and support will allow you to redirect your energy to growing your nonprofit organizations and carrying out operations towards your goal with ease. Many industries have already shifted to introduce a managed services provider, and it’s proven to be effective. Consult and find yourself equipped with the best resources as you stay on top of everything.

Need managed service and support? Appheinz provides business transformational consultations for nonprofit organizations, acting as your internal resource and making sure you have full control over your Salesforce Instance while saving you money!

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Apphienz
Apphienz

Written by Apphienz

Your Salesforce partner from Inception to Support

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